SHIPPING POLICY

Items are normally shipped from New York and via USPS within 3-5 business days of when the order was placed. Transit time within the US can range from 1 to 10 business days. 

We are currently not offering International Shipping at this moment, but please feel free to contact us to see if shipment can be arranged.

RETURN & EXCHANGE POLICY

We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item you may return it to us for exchange or a full refund less any shipping charges.

Returns must be delivered to us within 15 days of the date you received the item.

Return goods must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend and insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed.

 

To make a return, email us at info@dongbucandi.com to request a return authorization. Please include the order number and item(s) you wish to return.

 

Please note: all sale or discounted items are final sale and cannot be returned or exchanged.

DONGBU
CONTACT

Tel

718.762.2714

Email

INFO@DONGBUCANDI.COM

New York Office

162-23 DEPOT RD. STE. 201

FLUSHING, NY 11358

New York Warehouse

154-05 BARCLAY AVE.

FLUSHING, NY 11355

New Jersey Office

1605 JOHN ST. STE. 315

FORT LEE, NJ 07024

Seoul Office

646 NONHYEON-RO, 1ST FL. N646

GANGNAM-GU, SEOUL 06106

REPUBLIC OF KOREA

SHOP HELP
PARTNERS
KYMA LOGO-FINAL.png
logo-orig.png
Cafe Auburndale Logo.png

© 2021 Dongbu C&I. All right reserved